What are HACCP workflows?

Created by Telsen Support, Modified on Tue, 2 Dec, 2025 at 4:56 PM by Telsen Support

HACCP Workflows in Telsen are pre-built, structured food-safety checks designed to help hospitality teams remain compliant with HACCP (Hazard Analysis and Critical Control Point) requirements.


These workflows follow industry-standard processes and ensure your team consistently records all critical food safety tasks, from deliveries to cooking, cooling, cleaning, hot holding, and more.


Telsen HACCP checks are designed to be quick, consistent, and audit-ready, helping you meet EHO expectations across all sites.


How HACCP Workflows Differ From Custom Workflows


FeatureHACCP WorkflowsCustom Workflows
PurposeFood-safety compliance onlyAny operational or brand-standard checks
StructurePre-built & follows HACCP requirementsFully customisable
Data FieldsFixed (temperatures, probe use, corrective actions)You choose answer types & layout
SchedulingTypically adhoc but can also be scheduled One-off, recurring, or ad-hoc
ReportingHACCP compliance & corrective actionsAudit scoring, performance, trends
Who completes them?Typically kitchen/food prep teamsAny role across the business

What HACCP Workflows Cover

Telsen provides structured workflows for all required HACCP areas, such as:

  • Delivery checks

  • Food storage checks

  • Cooking and reheating checks

  • Cooling logs

  • Hot holding

  • Probe calibration


Key Features of HACCP Workflows in Telsen

✔ Supports Probe Use

HACCP workflows integrate with the Telsen Smart Probe (if enabled), giving users:

  • Automatic temperature capture

  • Reduced manual entry

  • More accurate readings

  • Proof the probe was used

  • Faster completion times

Probe settings can be controlled at organisation level.


✔ Scheduled to Match Your Food Safety Routine

You can schedule HACCP workflows:

  • Daily

  • Weekly / monthly 

  • Or at specific times (e.g., morning delivery)

  • They can also be performed on an adhoc basis 

If scheduled, teams receive reminders, and overdue checks are flagged for reporting.


✔ Includes Corrective Action Logging

If a temperature or check fails:

  • The user must log a corrective action

  • This is stored with the HACCP record

  • Managers can review actions by site

  • Alerts for unsafe temperatures help prevent food safety incidents

This ensures accurate compliance trails for audits.


✔ EHO-Ready Reporting

All HACCP data feeds into your Telsen Reports, giving you:

  • Full audit logs

  • Corrective action visibility

  • Site-by-site comparison

  • Trends and repeated issues

  • Evidence for EHO inspections


When Should You Use HACCP Workflows vs Custom Workflows?

Use HACCP Workflows for:

  • All temperature-based checks

  • Cooking, cooling, and holding logs

  • High-risk food processes

  • Probe-required checks

Use Custom Workflows for:

  • Cleaning schedules

  • Open/close procedures

  • Brand audits

  • Maintenance logs

  • Safeguarding & health and safety

  • Incident logs


Summary

HACCP Workflows ensure your teams carry out food-safety checks correctly, consistently, and in line with compliance standards. They are fixed, structured, and optimised for compulsory checks, while Custom Workflows give you flexibility to build anything else your operation needs.


Together, they give the hospitality industry complete coverage across food safety and operational excellence.

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