Getting Started with Devices and Alerts in Telsen

For Company Admins - install, configure, and keep your team notified in real time.

Install Sensors

Two options:

Choice is confirmed during contract setup. Once installed, switch on all sensors to begin configuration.

Configure Device Parameters

Devices → Configure

Set for each device:

• Temperature Range – acceptable limits

• Alert Timing – trigger if out of range for 0, 30, or 60 mins

• Recipients – assign who receives alerts

Set Up Notifications

Profile → Notifications

Delivery options:

• Email → to your registered address

• Push → via the Telsen mobile app

Recommendation: enable both options for full coverage.

Configure Notification Digest

• Immediately (default): alerts triggered instantly

• Every X hours: grouped in batches

• Daily: single daily update

⚠️ Keep critical alerts on Immediately.

Check Device Settings

• Ensure notifications are enabled on your phone

• Confirm Do Not Disturb/Focus modes aren’t blocking

• Verify Telsen app permissions are active

Troubleshooting

• Preferences saved in Telsen?

• Email and mobile details correct?

• App notifications enabled on iOS/Android?

✅ Once devices and alerts are configured, your team stays informed of critical changes in real time.