The Dashboard is the landing page for all users after logging into Telsen. It provides a centralised overview of your site’s compliance, performance, and operational activity.

You can view data for a single site or all sites by using the Global Site Filter at the top of the Dashboard. By default, this is set to “All Sites.”

Site Scores Widget

The Site Scores Widget gives you a quick overview of how your sites are performing (daily or weekly) based on workflow completion and device alerts status. 

What do the colours mean?

• Green (healthy)

• Amber (minor issues)

• Red (critical issues)

• Grey (no data)

Daily and Weekly View

Date Picker: Select any previous day using the calendar or arrows (no future dates)

Daily / Weekly: Chose between a daily or weekly view of data 

Daily View Shows performance metrics for each site on a specific day

Weekly View Lets you monitor trends and spot issues across a full week

Who can use it:

• Company Admins: See all company sites

• Site Admins/Viewers: See assigned sites only

Note: Future dates or closed sites show as greyed-out “–”

• View “How are scores calculated?” to open the full scoring logic.

Data Refresh & Auto-Refresh

Where it is: Top-right of the Dashboard

• Click the “Refresh Data” button to manually reload all dashboard data.

• Use the auto-refresh toggle to enable automatic updates.

• When enabled, all widgets will refresh at the selected interval.

Why We Introduced Scoring

Previously, Telsen dashboards only showed a ✔︎ / ✖︎ pass-fail icon per site.

Why we improved it:

Our customers told us this was too simplistic - they wanted a better way to track gradual improvements, borderline performance, and easily view missed tasks over time.

With the new scoring system, teams can:

• Identify underperforming sites more accurately

• Track improvement over days or weeks

• Prioritise follow-up and support based on quantifiable metrics

See the changes made here!