How to Complete a Frozen Hold Check

A Frozen Hold Check is a two-stage process used to ensure that frozen food items are held at safe temperatures over a defined period. It is typically used for high-risk, ready-to-eat items such as sushi, which must be held at freezing temperatures for a specific time to meet food safety standards.

⚙️ Desktop Configuration

From the HACCP template settings, admins can:

• Set temperature/time thresholds for Stage 1 and 2

• Add/edit default corrective actions (e.g. Discard, Inform Management)

• Configure product and supplier lists

Mobile Workflow

1. Start a New Check

• Select Frozen Hold from HACCP workflows

• Choose or add a product, and enter a reference number (up to 20 characters)

2. Stage 1 - First Temperature

• Connect a probe or enter the temp manually 

• If below the guidance temperature a 24-hour timer starts (configurable on desktop)

• If above the guidance temperature, a corrective action must be logged and the check is closed

3. In Progress View

• Active checks show timers and greyed-out Stage 2

• Users can delete an in-progress check by swiping left

4. Stage 2 - Second Temperature

• After 24h, Stage 2 unlocks and notifies the user via push notification

• Users log the second temp:

  • If below set temperature the check is complete

  • If more than the set temperature → corrective action required

5. Check Summary & Log

• After submission, users see a summary of both stages and total duration

• Tap View Logs to see the record

• View this under the HACCP Template report 

⏰ Notifications

• Users are alerted 30 minutes before Stage 2 expires

• Checks expire after 48 hours if not completed